Effective Date: December 17, 2024
Clemen Coffee (“Clemen Coffee,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our cafés, use our website www.clemencoffee.com, or interact with us online or offline (collectively, the “Services”).
By accessing or using our Services, you agree to this Privacy Policy and our Terms and Conditions.
1. Information We Collect
A. Personal Information
We collect personal information that you voluntarily provide to us, including when you place an order, join our mailing list or loyalty program, submit an inquiry, apply for a job, participate in promotions, or contact us. This may include: Name, Email address, Phone number, Mailing address, Payment information (processed by third-party providers), Order and transaction details, Any other information you choose to provide
B. Automatically Collected Information
When you visit our website, we may automatically collect: IP address, Browser type and device information, Pages visited, time spent, and referring URLs, Cookies and similar tracking technologies. We use this information to understand how our website is used and to improve functionality and performance.
2. How We Use Your Information
We use personal information to: Process and fulfill orders, Communicate with you about purchases, services, or inquiries, Provide customer support, Send updates, promotions, or event information (you may opt out at any time), Improve our website, services, and offerings, Maintain security and prevent fraud, Comply with legal obligations
3. How We Share Information
We do not sell your personal information. We may share personal information with trusted third parties only as necessary to operate our business, including: Payment processors, Website hosting and analytics providers, Email and marketing service providers, Order fulfillment or delivery services
These service providers are required to protect your information and use it only for the services they provide to us.
We may also disclose information if required by law, to protect our rights, or in connection with a business transaction such as a merger or sale of assets.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience. You may adjust your browser settings to refuse cookies; however, some features of our website may not function properly as a result.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Choices
- Email Communications: You may opt out of promotional emails by using the unsubscribe link or contacting us at info@clemencoffee.com.
- Cookies: You can control cookies through your browser settings.
7. Children’s Privacy
Our Services are not intended for children under 13, and we do not knowingly collect personal information from children.
8. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to: Know what personal information we collect and how we use it, Request access to or deletion of your personal information, Correct inaccurate personal information, Limit the use of sensitive personal information (if applicable), Not be discriminated against for exercising your privacy rights
To submit a verifiable consumer request, contact us at:
info@clemencoffee.com
Subject line: California Privacy Request
We may need to verify your identity before processing your request.
9. Do Not Track
We do not currently respond to browser “Do Not Track” signals.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our Services constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
info@clemencoffee.com
Subject line: Privacy Policy
Cookie Notice
Clemen Coffee uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and support our marketing efforts.
Cookies are small data files stored on your device when you visit our website. They help us understand how visitors use our site, remember preferences, and enhance overall functionality.
Types of Cookies We Use
- Essential Cookies: Required for the website to function properly.
- Analytics Cookies: Help us understand how visitors interact with our site so we can improve performance.
- Marketing Cookies: May be used to deliver relevant content and promotions.
Your Choices
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
By continuing to use our website, you consent to our use of cookies as described in this notice and in our Privacy Policy.
For more information about how we collect and use personal information, please review our Privacy Policy or contact us at info@clemencoffee.com.
Contact Information
Clemen Coffee Co.
Phone: 619-736-4224
Email: info@clemencoffee.com